HOLIDAY LET YOUR PROPERTY WITH KEYSTAY
Better for Owners Renting your second home or investment property by
the weekend, week or month can deliver significantly higher returns than
traditional AST’s. You also gain flexibility by not being locked into a
long-term contract. Keystay offers owners of upmarket, designer furnished
properties the most effective, painless and profitable way to market and rent
their properties. Better for
Guests Over the past decade the concept of
travellers renting private homes or apartments has gained momentum. Leisure &
Tourist travellers and corporations alike have found that hotels are expensive
and serviced flats can lack lustre. Keystay offers hotel-like premises in the
comfort of a private property, offering superior value and overall experience. Maximize Rental Income
Better for Owners
Renting your second home or investment property by the weekend, week or month can deliver significantly higher returns than traditional AST’s. You also gain flexibility by not being locked into a long-term contract. Keystay offers owners of upmarket, designer furnished properties the most effective, painless and profitable way to market and rent their properties.
Over the past decade the concept of travellers renting private homes or apartments has gained momentum. Leisure & Tourist travellers and corporations alike have found that hotels are expensive and serviced flats can lack lustre. Keystay offers hotel-like premises in the comfort of a private property, offering superior value and overall experience.
Maximize Rental Income
Keystay uses a high-end distribution network, advertises on 3rd party websites, social media and in direct email campaigns to reach sophisticated travellers, corporate clients, families, couples, groups of friends
Booking levels are the key to short-term rentals. We use our efficient reservations process to keep your property as full as possible.
Whether your goal is to boost ROI on an investment or simply earn extra cash on a second home or holiday property. Keystay is dedicated to helping you achieve maximum rental income.
Studies show that listings with professional photos receive triple the inquiries than those without. We will make sure to show your property in its true light.
Keystay offers complete calendar management - meaning less back and forth and more bookings. We can manage your existing listings if required
Let us give your property the love it deserves. Keystay insists on high standards from property owners, managers, and cleaners
Forget having to manage online listings, deal with multiple agencies, update calendars, manage bookings and sort through payments. Keystay provides a one-stop-shop for owners.
They say home is where the heart is – even a second home. We establish property rules, screen guests, collect security deposits, and mediate any issues to ensure your peace of mind
Our portfolio is highly screened, representing prime locations. Being a part of our portfolio provides a seal of approval for your property and helps to attract the “right” kind of guest.
Keystay: The key to great holiday letting.
We have a selection of holiday let packages to suit YOU the property owner & your individual & particular needs. We offer flexible terms and creative ways to market your property, devised & intended to maximise the rental income of your property investment be it for a portfolio of holiday lets or to subsidise the upkeep of your cherished second holiday home. Whether you are a hands on career landlord with a holiday let business or a hands off landlord with another life to lead, we can be of service in a way which best suits your needs, circumstances & budget.
Choose from one of the options below
Option 1 Full Property Management: 20%
Listing, Booking, advertising, marketing, property management, cleaning & linen Services.
If you are a hands off landlord, busy working full time, living or travelling abroad and wish to leave your property in safe professional hands, then this is the option for you, it includes
· Listing your property
· Your own property webpage,
· Live availability calendars,
· Property search facility by date, group numbers & location,
· Instant clear pricing,
· Online payments
· Marketing, advertising,
· Third party website listing for increased advertising exposure.
· Taking down payments, balance and security deposit payments, refunding security deposits.
· Services outlined below in option 2.
· Organising & provision of turnaround cleans & property management. The charge is negotiable depending on the modules that you select plus VAT (when applicable).
· A professional complementary photo shoot is included in this option
· This option will include an agreed cleaning schedule, linen hire & laundry.
There is an option to add a property maintenance fund & monthly property management fee. Varying types or levels of cleaning from basic turnaround surface cleans, mid stay & periodic deep cleans. Choice of modules such as Meet and Greets & key collection services. We work closely with carefully selected in house property managers to provide this service.
Option 2: Booking Service 15-20%
Listing & Booking Management Service (payment collection & marketing) liaising with you or your appointed housekeeper
· All marketing, advertising, updating of live availability calendars & your own property webpage,
· Updating third party websites,
· Email & telephone booking enquiries, sales,
· Securing bookings by taking the initial deposit payment, balances and refundable security deposits prior to arrival,
· Landlord monthly invoice payments & statements,
· Liaising with property managers & personnel to ensure that guests are satisfied, or if guests require assistance (during opening hours),
· Customer service & complaints,
· Security deposit retentions & refunds recording and responding to customer feedback.
· We offer minimum stays of 3 night’s duration, with possible back to back bookings in high season. We offer high quality and high end properties to discerning guests looking for a hotel alternative & therefore properties should be of a hotel standard & presentation.
· A complementary photo shoot is included.
· We work closely with locally sourced property management companies to manage bookings, they make sure properties are prepared and presented to the very best standards. They can provide quality linen, organise guest access and deal with property maintenance issues during a guests' stay. They will carry out regular property condition reports, leaving us to get on with the business of securing a high level of bookings for you. If there is an issue, property manager’s report back to us within 4 days, we can then put a hold on a guest's Security Deposit and make a retention if required. We act as intermediaries in this case scenario.
· We are happy to work with the housekeeper and manager of your choice or with you, if you have a more hands on approach. We notify housekeepers and property managers of bookings, liaise with them over key collection, property maintenance issues and guest feedback.
Option 3 Listing & initial deposit 8%
Listing & Down Payment only
· We Market your property and secure the booking for you, just taking the initial down payment and balance payments, you then take over from there, we charge a reduced commission for this service i.e. You then become responsible for taking payment of the Security deposit, Key collection and/or liaise with property managers and customers yourself.
Why let your property with Keystay?
At Keystay, we put Landlords and guests first.
Every property matters to us, no matter how large or small. We work hard on behalf of every Owner to offer ongoing support. We strive to ensure that Guests receive a premium level of service.
With over 5 years’ experience in holidaylettings and the luxury holiday home market, Keystay offers the support and advice that you need.
The Keystay website is the ‘shop window’ to showcase your property, the photography is carefully chosen to maximise your property’s appeal; the combination of the visual ; quick pricing & information, along with quick email or phone enquiry response and management all work to ensure high booking levels.
Online Enquiries, reservations, bookings & advertising.
We offer the ability to search by defined search criteria, by destination, availability, and size making it easy for return guests to find YOUR home.
We use Search Engine Optimization (SEO) and Pay-per-Click (PPC) Campaigns to bring consumers to the website
We believe our superfast and responsive online pricing system is a major advantage, delivering quick response to online visitors in this fast evolving & competitive business.
Instant Booking or Enquiry Only
Keystay offers you not only the flexibility of choosing different holidaylet packages but also a choice between setting your property to instant online booking or enquiry only.
Where possible we want to talk to clients to ensure your property is safe and properly looked after. We talk to guests personally to get a feel for the reason for their stay and build a relationship with them. In an age where more and more things are becoming impersonal, people always appreciate & prefer a more personal and professional service. Guests may be parting with large sums of money. It is important they feel that they can do so with confidence, by talking to us and asking questions.
We have the knowledge on how to maximise bookings revenue potential. Sometimes there is an element of negotiation between guests and owners and property managers, we act as intermediaries.
By offering both instant online booking, overseas guests can book online 24/7 but if you want more control over who is booking your property we can simply set your property to enquiry only. Keystay therefore offers the best of both worlds.
We take Refundable Security Deposits to safe guard your property from Damage and Bad Behaviour. We also work with the local fire service to make sure properties and guests are safe along with local security companies on certain key weekends to monitor noise and behaviour.
During office hours, we can answer enquiries, take bookings and meet potential renters. Our brand image is high end so you can be confident that Keystay guests are respectable & professional. We have a minimum age limit of 21 years. Proportionately, it is rare to retain damage monies. Whilst our guests can book online, the majority of customers will call to talk directly to us prior to making their booking and call frequently during the booking process, there are 3-4 transactions prior to their arrival, we can thus form a relationship with guests. Guests pay a substantial Refundable Damage Deposits ranging from £300 to £1500, which is refunded a week after departure, allowing property managers plenty of time to report any issues should they arise, the advantage of our on-line system means that a valued customer is never missed, this is of course is vital for overseas visitors, where time differences become an issue, we have visitors from all over the world!
For you, the owner, we make the booking and administration process as simple as possible. Our system will notify you & your housekeepers of every booking, to ensure that you are up to date.
We compile a detailed welcome pack for your property – giving an insider guide to your property and local area – we go the extra mile to ensure that we’re creating a great start to the holiday for your guests. .
Your property will be advertised globally on our website via targeted google campaigns; we link with major affiliate websites who specialise in marketing holiday and short let properties. And are linked to an international intranet thereby maximising your properties’ exposure.
Our fees include:
International, national, local advertising & marketing
Telephones manned 7 days a week
Bespoke, live, automated online booking system securing bookings, 24/7
The ability to set properties to ‘enquiry’ only for that extra peace of mind to vet group bookings & visitors.
Lightning fast & clear pricing & online booking if you prefer.
Telephone, email & online enquiry rapid response
Full customer liaison & support *
Automatic notifications to housekeeping & property managers
Down payment & balance payment collection. **
Damage Deposit collection & refund***
Damage Deposit retention's ****
Customer Service & Complaints **
Friendly advice & guidance with setting up your holiday let investment
Photo & property integration onto our website within a few days.
Email promotions & Newsletters
Social media networking on Facebook, Twitter, Pinterest, Google +
High Google presence
Regular Local & National media coverage, find us in the latest homes
Up-to-the-minute booking calendars reflecting live current availability
Property Management liaison.
Please call to arrange a visit or use our property owner contact form on Keystay.co.uk or email us if you have a property you would like to include in our portfolio of high quality self-catering properties. Items marked with * depend on the service chosen